By accessing and using ConvertVA's services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, then you may not access our Services.
Service Rate: Our services are provided at a flat rate of $20 USD per hour.
Engagement Types: We work exclusively on:
Part-time engagements: 10-20 hours per week
Full-time engagements: 30-40 hours per week
Project Requirements: We do not accept small, one-off projects. Full availability details will be discussed upon contact.
Response Time: We aim to respond to all inquiries within 6-12 hours.
Project Acceptance: We reserve the right to decline projects based on nature, scope, or compatibility with our expertise.
3. Client Responsibilities
As a client, you agree to:
Provide accurate and complete information about your project requirements
Respond to our requests for clarification or additional information in a timely manner
Provide necessary access to platforms, tools, and resources required for project completion
Review and provide feedback on deliverables within reasonable timeframes
Make payments according to the agreed schedule
4. Payment Terms
4.1 Billing
Services are billed at $20 USD per hour
Time tracking is done in 15-minute increments
Invoices are issued weekly
Payment is due within 7 days of invoice date
For fixed weekly or monthly rates, payment is processed via automatic recurring payment
4.2 Payment Methods
All prices and payments are in United States Dollars (USD). We accept payments through:
Wise (preferred)
PayPal
Payoneer
Bank transfer (USD only)
4.3 Late Payments
Late payments may result in:
Suspension of ongoing work
Late payment fees (2% per month)
Collection proceedings for severely overdue accounts
5. Intellectual Property Rights
5.1 Client Property
All materials provided by the client remain the property of the client. We will not use, disclose, or distribute such materials except as necessary to provide our Services.
5.2 Work Product
Upon full payment, all work product created specifically for the client becomes the property of the client, except for:
Pre-existing materials and tools owned by ConvertVA
General methodologies, concepts, and know-how
Open-source components and third-party licenses
5.3 Portfolio Rights
We reserve the right to display completed work in our portfolio and marketing materials unless specifically prohibited by a non-disclosure agreement.
6. Confidentiality
Both parties agree to:
Keep confidential all proprietary information received from the other party
Not disclose such information to third parties without written consent
Use confidential information solely for the purpose of providing or receiving Services
Return or destroy confidential information upon request
7. Warranties and Disclaimers
7.1 Our Warranties
We warrant that:
Services will be performed in a professional and workmanlike manner
We have the necessary skills and experience to provide the Services
Work will be original and not infringe on third-party rights
7.2 Disclaimers
Services are provided "AS IS" and we disclaim all warranties, express or implied, including but not limited to:
Warranties of merchantability or fitness for a particular purpose
Guarantees of specific business outcomes or results
Compatibility with all systems or platforms
8. Limitation of Liability
To the maximum extent permitted by law:
Our total liability shall not exceed the amount paid for Services in the 3 months preceding the claim
We are not liable for indirect, incidental, special, or consequential damages
We are not liable for lost profits, data loss, or business interruption
9. Indemnification
You agree to indemnify and hold ConvertVA harmless from any claims, damages, or expenses arising from:
Your use of our Services
Your violation of these Terms
Your violation of any third-party rights
Content or materials you provide to us
10. Termination
10.1 Termination by Either Party
Either party may terminate Services:
With 7 days written notice for ongoing services
Immediately upon material breach by the other party
For any reason with 30 days written notice
10.2 Effect of Termination
Upon termination:
All outstanding payments become immediately due
We will deliver all completed work and work in progress
Both parties will return or destroy confidential information
Provisions that by their nature should survive will remain in effect
11. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to:
Natural disasters
Government actions or restrictions
Internet or infrastructure failures
Pandemic or health emergencies
12. Dispute Resolution
12.1 Good Faith Negotiation
Parties agree to first attempt to resolve disputes through good faith negotiation.
12.2 Mediation
If negotiation fails, disputes shall be submitted to mediation before pursuing other remedies.
12.3 Governing Law
These Terms shall be governed by the laws of the Philippines, without regard to conflict of law provisions.
13. General Provisions
13.1 Entire Agreement
These Terms constitute the entire agreement between the parties and supersede all prior agreements and understandings.
13.2 Amendments
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website.
13.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force.
13.4 Waiver
Failure to enforce any provision shall not constitute a waiver of that or any other provision.
13.5 Assignment
You may not assign your rights or obligations without our written consent. We may assign our rights and obligations without restriction.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
ConvertVA
Email: info@convertva.com
Based in Davao City, Philippines
Note: By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.